Privacy policy

At NaraMoya, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our online store and purchase T-Shirts & Tops, Skirts, Jeans & Pants. By using our services, you agree to the practices described below.

1. Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This includes:

Personal Identification Information: Your full name, shipping address, billing address, and email address ([email protected]).
Payment Information: Credit card details, debit card numbers, or other payment method data, which are processed securely by our payment partners. We do not store full payment card numbers on our servers.
Order Details: Products you purchase (e.g., T-Shirts, Skirts, Jeans & Pants), order history, and transaction records.
Technical Data: IP address, browser type, device information, and cookies (as described in Section 5).

2. How We Use Your Information

We use your data solely for the following purposes:

To process and fulfill your orders, including shipping and delivery.
To communicate with you about your orders, returns, or inquiries via [email protected].
To improve our website, product offerings, and customer service.
To comply with legal obligations, such as tax and accounting requirements.
To send occasional promotional emails about new arrivals or sales, only if you have opted in. You can unsubscribe at any time.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted partners who assist us in operating our business, such as:

Payment Processors: To securely handle transactions.
Shipping Carriers: To deliver your orders to your address.
Legal Authorities: If required by law or to protect our rights.

All third parties are contractually obligated to keep your information confidential and use it only for the specified purposes.

4. Data Storage and Security

We implement industry-standard security measures to protect your data, including:

Encryption of sensitive information (e.g., payment data) during transmission using SSL/TLS technology.
Secure servers with firewalls and access controls.
Regular security audits and updates.

Your personal information is stored only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After that, it is securely deleted or anonymized.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

Essential Cookies: Required for website functionality, such as remembering your cart items.
Analytics Cookies: To understand how you use our site and improve performance.
Marketing Cookies: To show relevant product recommendations (only with your consent).

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

6. Your Rights

Under applicable privacy laws, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data, subject to legal obligations.
Object to or restrict processing of your data.
Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at [email protected]. We will respond within a reasonable timeframe.

7. International Data Transfers

If you are located outside the country where our servers are based, your data may be transferred to and processed in a different jurisdiction. We ensure that such transfers comply with applicable laws and that your data remains protected.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page. We encourage you to review it periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please email us at [email protected]. We are here to help.